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Connected Intelligence: How do you defend your business when every customer has an AI lawyer?

AI has transformed financial services, but not in the way most people expected. While many firms are concentrating on using AI to reduce costs and increase operational efficiency, the real disruption is coming from the opposite direction: your customers. Customer-side AI is rapidly shifting the balance of power, enabling consumers to make faster decisions, challenge processes, and demand more from their financial providers. The question is no longer when this change will arrive, but whether your organisation is ready. In this Arum Approved System Series webinar, Kyle Macondald from Financial Cloud and Forid Meah from Arum Global discuss:
  • How customer-side AI will redefine trust, compliance, and cost-to-serve
  • Why current infrastructures aren’t built to withstand the scale and complexity of AI-era demands
  • What it takes to build an AI-ready platform that turns defence into proactive customer care

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